Viator promo codes and coupon codes in September 2026

Yes, with their Lowest Price Guarantee, you can get the best prices on all experiences available on their site. If you find a better price on the same booking within 48 hours after your trip starts, they will refund you the difference.

All you have to do is give Viator your booking number or itinerary reference number with proof of the lower price you found on another site. Compile and send to their customer service team. After reviewing, they will refund you the price difference.

Viator offers exclusive promo codes and discounts that are only available through the Viator App, which can be downloaded for free from the App Store or Google Play Store. These app-only benefits are typically in the form of discount codes, and redemption is in-app only. The specific value or size of the discount is not stated, and eligibility appears to be global, including Australia.

You can get help with bookings and cancellations by dialling +61280695885. Live chat is also available at the top right corner of their website.

1. Choose your desired tour, attraction ticket, or activity on viator.com or the mobile app and select your travel date.

2. On the 'Review Order' payment screen, locate the 'Enter Promo Code' module under your order subtotal.

3. Enter or paste your promo code into the box and click 'Apply'.

4. Confirm that your subtotal updates before completing payment.

You earn Viator Rewards automatically when logged into your free Viator account while booking eligible tours, day trips, and activities. Every eligible booking earns 5% back in Viator Rewards credit (calculated on the total AUD spend excluding taxes/fees). Accrued rewards land in your account after completing your experience and can be redeemed directly to discount future activity bookings.

Earned Viator Rewards credits remain active for 180 days (6 months) from the date they are deposited into your account. If you place a new eligible booking using or accumulating rewards within that 180-day window, your active rewards balance expiry date is automatically extended for another 180 days.

Standard promo codes generally provide 10% off eligible experiences when subscribing to the Viator newsletter or booking via the official mobile app. During major travel sale events, operator markdowns on Australian day tours (such as Great Barrier Reef cruises, Yarra Valley wine tours, or Sydney Harbour experiences) reach up to 20% to 30% off.

Yes, for most experiences. Most tours and activities on Viator feature a 24-Hour Free Cancellation Policy, allowing you to cancel up to 24 hours before the experience's local start time for a 100% full refund back to your original payment method. Always check the specific cancellation policy badge listed on the activity page before booking.

While standard experiences require 24 hours' notice, experiences tagged with a Moderate Cancellation Policy require at least 3 to 7 days' advance notice prior to the start date to receive a full 100% refund. Cancellations made within the moderate notice window may incur a partial fee or yield non-refundable travel credits.